ANMS - Services

Network Maintenance Outsourcing

Customers with an existing network who wants to maintain proper functionality through outsourcing (with guaranteed response times and no overhead costs).

Maintenance contracts cover various network and computing problems or upgrades that arise as a result of normal daily network use. They also include general preventative measures (such as virus scanning) to avoid more serious problems. Contracts can include support for the network, computers and servers or any combination of these

Network Design

The ANMS design and installation process is designed to give you maximum flexibility and control throughout the project.  We begin with a one-on-one consultation to determine your equipment and performance requirements; strategic and tactical plans are developed from this meeting.  We then proceed with the design of network topology to meet your requirements; appropriate network hardware is also chosen based on your specifications.  With then present the client with the proposed network design and implementation plan so that any final concerns may be addressed.  Upon approval of the plan, we purchase of all necessary equipment and provide full installation of all hardware and cabling; followed by configuration of all network elements, testing of the system, and staff training before bringing the network live.  We then provide network maintenance based upon a monthly support agreement.

Network Expansion

ANMS follows the process below for upgrading and expanding existing customer networks:

1. Evaluate the existing network 

2. Determine additional or alternative equipment, software, and operating system for upgrade

3. Design additional network sections (legs)

4. Present full upgrade system solutions to customer

5. Install or replace equipment, cabling, operating system and software

6. Configuration and testing of upgraded network

Troubleshooting

ANMS provides network troubleshooting for customers with a recurring known or unidentifiable network problem or major network failure

ANMS will send a certified technician to your facility to troubleshoot your network. The visit typically includes:

• Examination of the network to target the problem area

• Identification of the specific network problem

• Presentation of solution options (if problem is large enough to justify)

• Implementation of agreed solution

Troubleshooting sessions may take any length of time, from a few minutes to several days, depending on the severity of the problem. At ANMS, we will try to pre-troubleshoot certain issues with you over the phone to save you time and money. We also will help to train you on simple computer and networking issues that you may want to fix yourself. We recognize that different companies have different requirements and different ways of working.  ANMS provides the flexibility to accommodate your varying business needs.

Call Applied Network Management Services at (770) 955-8880 today!

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